20% Off Select Brand Sale

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Selected Brand Sale FAQs

Is everything on sale?

Not everything is on sale—only selected brands are currently 20% off.

Is the sale in-store too?

Our 20% off Selected Brand sale is available both in-store and online.

Do you offer click-and-collect?

We currently do not offer click-and-collect in our ASN stores. However we do offer a 'Find In Store' option on our products! This will help you find the most accurate stock at our participating stores. You will be able to find this on the product page, underneath the 'Add To Cart' button

Oterwise, all our online orders are shipped from our Gold Coast Online Warehouse.

Do I need a discount code to shop the sale?

No discount is needed. Your discount will be applied at the checkout automatically. 

*Please note, no discounts, promotions, monthly deals or coupon codes will be applicable in conjunction with our Selected Brand Sale. 

Can I get free shipping during the sale?

Free shipping codes will not be applicable during the Selected Brand Sale sale. Free standard shipping will apply to all orders over $150 AUD during our Selected Brand Sale. Please note, express shipping is charged at an additional cost.

How long will it take for my order to be shipped during the sale?

While we aim to process and dispatch your orders quickly, please expect up to 2 business days dispatch delay, but not limited to, for your order to be dispatched.

Due to a high volume of orders, we recommend selecting express shipping. Please note, that selecting express shipping will not give you ‘skip the queue’ access to processing your order, but it will mean you will get the best express option, ensuring you get your order delivered quicker than selecting standard delivery. Once your order is dispatched with the courier company, delivery time-frames are outside of our control. 

If I need help during the sale, who can I contact?

Whether you have questions about our products or need to speak with someone about your order, we’re here to help! If you have any questions please reach out to us at via our Chat function online with your question and/or order number.

How can I place an order during the sale?

You can place your order either online or at one of our local ASN stores in-person. Our ASN stores also take over-the-phone orders should you need this option too!

Can I make changes to my order once I have placed it?

Please be aware that we will be unable to make changes to your order once placed. If you need to make changes or forgot to add products to your order, you will need to place a new order. Please ensure you have provided the correct address details including any unit number, company name or specific delivery instructions i.e. Authority To Leave, before you place your order. An invalid or unclear address will delay the dispatch of your order should we require confirmation from you. We apologise for any inconvenience this may cause. If you do need to cancel an order, we will do our best to process this, however, please note this is not guaranteed due to the high influx of orders and inquiries around our sale periods.

What should I do if I have provided an incorrect address and my order has been dispatched already?

Please note once your order has been dispatched, we are not responsible for any parcels that are lost in transit or delivered to the address provided where the you cannot retrieve them due to an incorrect address. We will do our best to assist with retrieval, however this is not guaranteed, nor can we issue a new order or refund. If you have provided the wrong address and the order has been dispatched, please reach out via Live Chat on the website with your full name, order number, and the correct address. Our team will do their best to arrange a resolution. This will incur a re-shipping fee for any parcel that requires a re-delivery.